Helping experts share their know-how & novices to discover it
At the end of the last post – the first in a series of three – I asked how we can help experts make themselves understood?
So they beat the Curse of Knowledge and make helpful videos, podcasts, microblogs etc.
The Curse of Knowledge is a cognitive phenomenon. We can’t change the way the brain works, but we can take action to overcome its impact.
To do this, experts need to do three things:
The Curse of Knowledge means we forget what it’s like not to know what we know. (I explain why this happens in the first post in this series.)
But many experts also forget what it felt like not to know what they know. Because the further you move from beginner to expert, the more you forget your own struggles to master your subject.
It’s why experts get frustrated or bewildered when people don’t understand. [Read more…]
Why is interviewing experts so darn hard?
You do your research. Read background materials, check out the expert.
But you’re still in unknown terrain. Navigating unmarked paths and dodging pot holes. Oh, and the occasional road block.
You know you’ve hit rough ground when the expert is surprised you don’t get it. [Read more…]
What happens when you don’t give a hoot? When you don’t care about the subject?
You know what you need from the interview, but it’s hard to spark interest.
The conversation feels lumpy. You don’t nail the core message and ideas.
Instead you think:
Man, this is dull. Why would anyone want to know this stuff? [Read more…]
Ever felt small because you didn’t understand something? Did you feel exposed, humiliated or foolish?
Maybe you feel like this when you interview subject matter experts. Even if they don’t say the words out loud …
‘Really? You don’t understand? I couldn’t have been clearer.’
their body language or tone of voice say the same thing.
Do these conversations trigger negative thoughts? [Read more…]
rebecca@stickyteaching.co.uk
@stickyteaching