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How to motivate experts to change their shtick (post 3 of 3)

3 January 2018 by Rebecca

umbrella-1588167_1280 PixabayThe Curse of Knowledge means we forget what it’s like not to know what we know. (I explain why this happens in the first post in this series.)

But many experts also forget what it felt like not to know what they know. Because the further you move from beginner to expert, the more you forget your own struggles to master your subject.

It’s why experts get frustrated or bewildered when people don’t understand. [Read more…]

Filed Under: Help experts share know-how Tagged With: Cut the fluff Too much information confuses Bring abstract ideas to life The Curse of Knowledge How our brains work Speaking Expertese Subject matter experts Questions to ask experts

Is this #1 reason learners give up? One sure-fire way to keep them on board

11 September 2016 by Rebecca

Woman pop art with !? in speech bubble
Designed by Freepik

What makes people give up?

It’s disheartening, because you want people to get it.  You want to help.

So what goes wrong?

Well, this story might help. I used to teach literacy skills to young people who had missed years of schooling. For some, writing more than two sentences was an achievement.

One day, Jess (not her real name) proudly gave me ten lines of writing – with no punctuation.  To encourage her progress, I suggested she make it even better with some full stops.

[Read more…]

Filed Under: Sharing & teaching know-how Tagged With: Explanations without examples suck Share your experience Good intentions that trip you up Bring abstract ideas to life The Curse of Knowledge How our brains work Speaking Expertese

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Browse by Tag

  • Explanations without examples suck
  • Share your experience
  • Good intentions that trip you up
  • Expertise is more than knowing stuff
  • Help people achieve their goals
  • Make it doable
  • Cut the fluff
  • Falling in love with your content
  • Too much information confuses
  • Bring abstract ideas to life
  • Creating videos
  • What's the point of your content?
  • Break your topic down into chunks
  • Sign post your content
  • Structure your content
  • The Curse of Knowledge
  • How our brains work
  • Speaking Expertese
  • Subject matter experts
  • Curiosity lets you in to conversations
  • Questions to ask experts
  • Interviewing experts

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